ESS
Employer Support Services HR is ESSential
Hospitality & Franchise Solutions

HR is ESSential.
Employer Support Services makes it work!

We don't just sell software. We make state-of-the-art technology work for your franchise—delivering automated tip sharing, paperless mobile onboarding, and direct ledger integration so you can focus on your guests.

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High-impact drive-in carhop hero graphic seamlessly integrated with the clean ESS logo lockup.

Request a Custom Pricing Proposal

Submissions route directly to cbankston@employessupport.com

State-of-the-Art Technology Branded as an Extension of Your Franchise

Built on the robust PrismHR platform, ESS serves more than 100,000 companies and 2.2 million employees nationwide with elite data security, flexibility, and compliance. We make the software look and feel like it was custom-built just for you.

Custom Brand Integration

We completely brand the web portal with your colors and logo. Put your portal URL under an "Employment" tab on your site for a beautiful, seamless extension of your business.

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Single-Login Split View

No more confusing multi-system logins. A single login lets managers and employees toggle instantly between views on any desktop or mobile device.

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Fast Mobile Behavior

New hires can apply, complete onboarding paperwork, and enroll in benefits completely on their phones with step-by-step guidance.

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Eliminate the Administrative Back-Office Headache

We automate the complex workflows unique to quick-service restaurant operations.

Automated Tip Share Calculator

Say goodbye to manual Excel spreadsheets. We build your custom tip-splitting rules directly into the system. Tips pull automatically from your POS system each day and populate into employee timesheets.

Guided Mobile Onboarding

Collect all new-hire paperwork in one place. Recruits complete handbooks, direct deposit, and custom forms on any device before day one, filing completed I-9s into secure vaults automatically.

Integrated WOTC Federal Tax Credits

Our onboarding flow automatically checks new-hire eligibility for the Work Opportunity Tax Credit. Claim up to $2,400 to $9,600 in federal credits per eligible employee.

Automated General Ledger Integration

GL entries post directly to your accounting software the instant a payroll run is completed. We handle the direct account mapping so you never have to re-key payroll data.

You Sell Food. We Do HR.

We say what we do, and we do what we say. We believe in absolute accountability.

Accessibility & Responsiveness

We answer your calls within seconds, not hours. When a direct contact's voicemail is reached, we guarantee a returned call in less than two hours.

Cross-Trained Expertise

Every ESS team member is immersed in a continuous culture of regulatory training. You always speak to an expert cross-trained on all service offerings.

Absolute Accountability

We handle the heavy lifting of compliance, tax administration, COBRA, and ACA filings so you can run your stores with complete peace of mind.

Modernize Your Workforce Operations Today

Transitioning to a modern HR infrastructure is hassle-free. ESS does the heavy lifting, and setup takes between 10 and 60 days depending on your franchise's size.

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Scan on your phone to instantly experience our mobile onboarding workflow.