ESS
Employer Support Services HR is ESSential
Direct Service & Support

Let’s Start a Conversation.
We’re Ready When You Are.

At Employer Support Services (ESS), we do not hide behind automated phone trees or ticketing queues[cite: 2]. We answer calls within seconds, and when a direct line is missed, we return your call in under two hours—guaranteed[cite: 2]. Reach out today to see how we can transform your franchise's HR operations[cite: 2].

Image Asset: support-rep-banner.png

"Calls answered in seconds. Guaranteed."[cite: 2]

Send Us a Direct Message

All submissions route directly to cbankston@employessupport.com.

By submitting, your inquiry will be routed directly to our secure inbox at cbankston@employessupport.com and a cross-trained specialist will respond within our guaranteed timeframes[cite: 2].

Our 3-Point Guarantee

  • The 'Seconds, Not Minutes' Promise: When you call our central office, we answer your call in seconds[cite: 2]. No robocalls, no long queues[cite: 2].
  • The 2-Hour Return Call Guarantee: If you reach out to a direct contact's voicemail and they are unavailable, we guarantee a returned phone call in less than two hours[cite: 2].
  • Immediate Cross-Trained Expertise: Every ESS team member is cross-trained on all service offerings so you won't be bounced around[cite: 2].

Direct Contact Information

Phone: (225) 372-1223 (8:00 AM - 5:00 PM CST)[cite: 2]

Direct Email: cbankston@employessupport.com

Corporate Headquarters: Employer Support Services, Inc.

Booking Portal: calendar.employersupport.com[cite: 2]

Want to see the ESS portal in action?

You don't have to wait for a phone call[cite: 2]. Scan the QR code below on your mobile device to view an interactive demo of our custom-branded portal[cite: 2].

View Desktop Demo Video[cite: 2]
Scan for Mobile
Onboarding Demo[cite: 2]