ESS
Employer Support Services HR is ESSential
Product Catalog & Service Tiers

Tailored Hospitality HR Solutions

Choose the service level that matches your franchise's footprint[cite: 2]. From core automated payroll to proactive HR executive partnerships, we have crafted three scalable solutions to tackle high turnover, complex tip calculations, and strict labor compliance[cite: 2].

Three Core Solutions Compared

Illustrative configurations based on a standard benchmark of a 310-employee operation[cite: 2].

Feature / Service Hospitality Plus Hospitality ESSentials Hospitality Works
Designed For High-efficiency basic payroll, tax administration, and core digital onboarding[cite: 2]. Comprehensive payroll, full pre-tax benefits administration, and dedicated HR compliance support[cite: 2]. Elite, proactive HR business partnership with hands-on manager training and legal protection[cite: 2].
First EIN Admin Fee $75 / month[cite: 2] $250 / month[cite: 2] $500 / month[cite: 2]
Additional EIN Fee $50 / month[cite: 2] $100 / month[cite: 2] $250 / month[cite: 2]
Employee Rate (PEPM) $9.50[cite: 2] $12.00[cite: 2] $35.00[cite: 2]
Contractor Rate (PCPM) $6.00[cite: 2] $6.00[cite: 2] $6.00[cite: 2]
Standard Setup Fee 1 Month Admin[cite: 2] 1 Month Admin[cite: 2] 1 Month Admin[cite: 2]
Unlimited Payroll Runs Yes[cite: 2] Yes[cite: 2] Yes[cite: 2]
Tax Administration Yes[cite: 2] Yes[cite: 2] Yes[cite: 2]
GL Accounting Integration Yes[cite: 2] Yes[cite: 2] Yes[cite: 2]
Employee/Manager Portal Yes[cite: 2] Yes[cite: 2] Yes[cite: 2]
PTO Tracking & Approvals Yes[cite: 2] Yes[cite: 2] Yes[cite: 2]
Onboarding & Document Mgmt Yes[cite: 2] Yes[cite: 2] Yes[cite: 2]
Applicant Tracking (ATS) Yes (Up to 5 jobs/mo)[cite: 2] Yes (Unlimited jobs)[cite: 2] Yes (Unlimited jobs)[cite: 2]
WOTC Tax Credit Filing Yes[cite: 2] Yes[cite: 2] Yes[cite: 2]
Dedicated Service Rep Yes[cite: 2] Yes[cite: 2] Yes[cite: 2]
Online Benefits Enrollment No[cite: 2] Yes[cite: 2] Yes[cite: 2]
COBRA Administration No[cite: 2] Yes[cite: 2] Yes[cite: 2]
Dedicated HR Support Specialist No[cite: 2] Yes[cite: 2] Yes[cite: 2]
FSA & HSA Administration No[cite: 2] Yes (FSA: +$3.50 / HSA: +$2.00)[cite: 2] Yes (FSA: +$3.50 / HSA: +$2.00)[cite: 2]
Proactive HR Management & Plans No[cite: 2] No[cite: 2] Yes[cite: 2]
Employment Law Monitoring & EEO Training No[cite: 2] No[cite: 2] Yes[cite: 2]
Unemployment Hearing Representation Guidance Only[cite: 2] Guidance Only[cite: 2] Direct Attendance & Representation[cite: 2]
Workers' Comp & OSHA Log Admin No[cite: 2] No[cite: 2] Full Administration[cite: 2]

Powerful Systems Built for Complex Hospitality Demands

🍔 Automated Tip Share Calculator

Eliminate the nightmare of spreadsheets[cite: 2]. We build your custom tip sharing or splitting rules directly into the system[cite: 2]. Tips are pulled automatically from your POS system each day and populated directly into employee timesheets at payroll[cite: 2].

⚡ Integrated Applicant Tracking (ATS) & WOTC

Hospitality is a high-turnover business[cite: 2]. Our ATS automatically posts open roles to thousands of job boards, handles candidate scheduling, and flows hired recruits directly into onboarding[cite: 2]. Integrated Work Opportunity Tax Credit (WOTC) check allows you to capture federal credits between $2,400 and $9,600 for every eligible hire[cite: 2].

🛡️ Hassle-Free ACA Administration

IRS regulations require electronic filing of Form 1095-C for large employers, and "good faith" grace periods have been eliminated[cite: 2]. ESS completely automates ACA tracking, printing and mailing forms, and IRS electronic e-filing[cite: 2].

📋 Smart Onboarding & Document Vaults

New hires complete all paperwork digitally on any phone or device before day one[cite: 2]. Completed handbooks, I-9s, direct deposit authorizations, and custom forms are automatically sorted and filed securely[cite: 2].

Scaled to Fit Your Brand's Growth

Managing a larger footprint? We regularly build custom packages for multi-EIN, thousand-plus employee operations[cite: 2]. Larger-scale integrations include:

Micros/Infor POS Sync Seamless, real-time sync of hours and sales data directly to timesheets[cite: 2].
E-Verify Integration Quick, automatic digital employment authorization check for strict federal compliance[cite: 2].
Custom LMS Portals Branded portals with course modules covering leadership, communication, cybersecurity, and compliance[cite: 2].
Flexible Pre-Tax Programs Premium-Only Plans (POP), Flexible Spending Accounts (FSA), Commuter benefits, HSA accounts, and ICHRAs[cite: 2].

Let's Build Your Perfect Plan.

All implementation projects include our white-glove setup. We ask the right questions, gather the data, and do the heavy lifting so you can transition with confidence[cite: 2].